Search results

• PostfixConfig
  helpdesk: "|/usr/bin/rt-mailgate --queue helpdesk --action correspond --url http://rt.domain.com/rt" helpdesk-comment: "|/usr/bin/rt-mailgate --queue helpdesk --action comment --url http://rt.domain.com/rt"
  1 KB (195 words) - 16:20, 6 April 2016
• CustomActionCleanupCode
  ...on. Code has access to <code>$self</code> object that is instance of [=RT::Action::[[UserDefined]]] class. It should return true value on success and false o
  404 bytes (58 words) - 16:03, 6 April 2016
• VirtualDomain
  rt: "|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url http://localhost/" rt-comment: "|/opt/rt3/bin/rt-mailgate --queue general --action comment --url http://localhost/"
  654 bytes (97 words) - 16:39, 6 April 2016
• SetActiveOnCustomerReply
  '''Action:''' User Defined ====Custom action preparation code====
  1 KB (157 words) - 17:56, 14 December 2016
• JumpToFrontPageOnTicketResolve
  Action: User Defined Custom action preparation code:
  597 bytes (91 words) - 16:11, 6 April 2016
• ReOpenOnCorresWithExcep
  Description: Auto reopen a ticket upon correspondence Condition: User Defined Action: Open Tickets Template: Global Template: blank Stage: [[TransactionCreate]] Leave "Custom action preparation code" and "Custom action cleanup code" blank.
  767 bytes (116 words) - 16:35, 6 April 2016
• ResolveTicket
  Action: User Defined Custom action preparation code: return 1;
  619 bytes (86 words) - 16:36, 6 April 2016
• CustomActionPreparationCode
  ...t(cleanup) phase. Code has access to $self object that is instance of 'RT::Action::UserDefined' class. Code should return true value on success and false on
  433 bytes (64 words) - 16:03, 6 April 2016
• AutoSetOwnerFromCC
  # Condition: On Create # Action: User Defined # Template: blank # Stage: [[TransactionCreate]] Description: [[AutoAssign]] Owner From Cc Condition: On Create Action: User Defined Template: Global Template: Blank Stage: [[TransactionCreate]]
  2 KB (232 words) - 21:09, 13 August 2016
• CopyContentToCF
  * Action: *User Defined* = Custom action preparation code =
  1 KB (147 words) - 10:14, 13 October 2017
• InitialPriorityOnSelfService
  === Custom action preparation code === === Custom action cleanup code ===
  1 KB (169 words) - 16:11, 6 April 2016
• DueDateinBusinessHours
  Action: User Defined Custom Action Preparation Code: return 1;
  2 KB (218 words) - 16:08, 6 April 2016
• AutoChangeQueue
  Action: User Defined Custom action preparation code: return 1;
  1 KB (162 words) - 08:20, 1 August 2016
• OpenDependantsOnResolve
  Action: User defined Custom action preparation code: return 1;
  1 KB (182 words) - 16:15, 6 April 2016
• SomeProblems
  rt: "|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url http://localhost/" rt-comment: "|/opt/rt3/bin/rt-mailgate --queue general --action comment --url http://localhost/"
  1 KB (156 words) - 16:37, 6 April 2016
• RulesetWorkflow
  WHERE $Scrip.Action.Type == "TryCreateTicketWithRuleset" DO LockRuleset $Scrip.Action.Argument
  5 KB (480 words) - 16:36, 6 April 2016
• RemoteControlLimeSurvey
  * <nowiki>Action: ''User Defined'' </nowiki> * Custom action preparation code:
  1 KB (154 words) - 16:36, 6 April 2016
• OnQueueChangeResetPriorityAndDueDate
  *'''Action''': User Defined ===Custom action preparation code:===
  2 KB (276 words) - 19:16, 13 August 2016
• AnotherConfigurationEscalationExample
  ...h::[[ActiveTicketsInQueue]] --search-arg YOUR_QUEUE_NAME_HERE --action RT::Action::[[EscalatePriority]] ] ...en') AND [[FinalPriority]] &gt; 0 AND Due &gt; 'Jan 1, 1970'" --action RT::Action::[[EscalatePriority]] ]
  2 KB (269 words) - 16:03, 6 April 2016
• LinearEscalate
  RT::Action::[[LinearEscalate]] - will move a ticket's priority toward its final priori == This vs. RT::Action::EscalatePriority ==
  3 KB (519 words) - 16:14, 6 April 2016

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